21+ For adults only

tigro's Responsible Gaming — Your Protection is Our Priority

tigro believes entertainment should always be safe and healthy. Using our tools and guidelines, you can play mindfully and get support whenever you need it.

What is Responsible Gaming and why does it matter?

Online gaming can be a great source of entertainment — when enjoyed in a controlled way. tigro always wants its users to have a healthy and positive experience. Responsible gaming means enjoying gaming while staying aware of your time, money, and mental state.

Gaming should never be seen as a source of income or used as an escape from personal problems. tigro is committed to ensuring that our platform remains a safe and enjoyable environment.

Remember: Gaming is for entertainment only. Only play with money you can afford to lose without it affecting your daily life. Only users aged 21 and above are allowed to open an account on tigro.

tigro's Protection Tools here for you

Set Deposit Limits

You can set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it cannot be exceeded, keeping your budget protected.

Temporary Break (Time-Out)

You can temporarily suspend your account for a set period. Breaks from 24 hours up to 30 days are available — during this time no betting or deposits are allowed.

Self-Exclusion

If you feel that gaming is becoming harmful for you, you can request a long-term self-exclusion. During this period your account will be completely closed.

Session Time Limit

Set a maximum time for each gaming session. Once the set time is up, you will be logged out automatically so you do not spend excessive time playing.

Loss Limit

Set a limit on how much you can lose within a given period. Once the limit is reached, you will not be able to place any more bets — this is an effective way to protect your finances.

24/7 Support

Our support team is always available for any questions or issues related to responsible gaming. Contact us via live chat or at [email protected].

How to Use the Protection Tools

Changing protection settings on tigro is straightforward. Follow the steps below:

Log in to your account

First, log in to your account on tigro. Enter your details and go to your account dashboard.

Open Account Settings

From the dashboard, go to the "Account Settings" or "Responsible Gaming" section. All protection options can be found here.

Set limits according to your preference

Select whichever you need — deposit limit, session time, loss limit, or time-out — and set your preferred value.

Confirm the changes

After setting a limit, confirm it. Reducing a limit takes effect immediately. Increasing a limit has a safety waiting period.

Contact support if you need help

If you have trouble setting limits yourself or need a self-exclusion, contact our support team directly.

Know the Signs of Problem Gaming

If you notice any of the following in yourself, it is time to be careful. Seeking help early is the wisest thing to do.

Warning Signs

Placing more bets to try to recover lost money
Neglecting family or work because of gaming
Playing with money meant for bills or daily expenses
Feeling unable to stop gaming
Lying to family or friends about gaming
Feeling anxious or restless when not playing

Signs of Healthy Gaming

Playing within a set budget
Viewing gaming as entertainment, not income
Prioritising time for family and work
Being able to stop playing after a set time
Staying calm whether winning or losing
Taking regular breaks and enjoying other activities

Age Limit and Protection of Minors

On tigro, only users aged 21 and above are allowed to open an account and play games. This is a non-negotiable rule that we strictly follow.

If there are children or teenagers in your household who use your device, make sure they cannot access this platform. Some helpful steps:

Always use a strong password on your account
Never share your login details with others
Always log out after use
Use a PIN or biometric lock on your device
Enable parental controls on your browser to keep children safe

Contact Us When You Need Support

Do not hesitate to talk about gaming problems. Our support team is here for you and will assist with complete confidentiality.

tigro Support Team

24/7 Live Chat — support available in Bengali and English
Email: [email protected]
Self-exclusion or account closure requests can be made at any time

Talk to us any time for help with responsible gaming.

Tips for Healthy Gaming

Follow these simple habits to enjoy playing on tigro:

💡 Set your budget first

Before starting a game, decide how much you are willing to spend. Stay within that limit — once you reach it, stop playing.

⏰ Set a time limit

Allocate a fixed amount of time for gaming each day. Once that time is up, take a break and focus on other activities.

🧠 Keep your emotions in check

Never play when you are frustrated, angry, or under the influence of alcohol. Play in a calm and clear state of mind.

🏃 Take breaks

Take regular breaks during long sessions. Get up, walk around, drink some water. This keeps your mind fresh and improves decision-making.

Responsible Gaming FAQ

After logging into your account, go to Account Settings or the Responsible Gaming section to find the option to set deposit limits. You can set limits for any period — daily, weekly, or monthly. Reducing a limit takes effect immediately, but increasing a limit has a safety waiting period. The support team is available to help with any issues.

Self-exclusion means closing your account for a set period or permanently, so you cannot log in or place bets on tigro. You can make this request yourself from Account Settings, or you can contact us via live chat or at [email protected]. Our team will process your request promptly.

Yes, any balance in your account before self-exclusion can generally be withdrawn. Contact the support team for full details — they will walk you through the correct process.

Yes, tigro is strictly for users aged 21 and above. Age is verified during account registration and the verification process. If you suspect a minor is gambling, please notify the support team immediately.

Yes, a time-out is a temporary break feature. You can take a break from 24 hours up to 30 days. Once the period ends, your account will be reactivated automatically. With self-exclusion, however, the account is not reopened before the set period expires.

Reach out to the tigro support team first — via live chat or at [email protected]. They will assist you with complete confidentiality and help you take the necessary steps. Also talk to your family or trusted friends — seeking help is a sign of courage.

Play responsibly, enjoy the experience

Enjoy an entertaining gaming experience on tigro — in a safe environment, on your own terms. Browse our games or check the FAQ for any questions.

Visit tigro Casino Slots Games Cricket Betting Read FAQ Go to Homepage